Spin Palace Casino Review

Spin Palace Casino
  • In deposit c$10.
  • 1st Deposit - match bonus up to c$400.
  • 2nd / 3rd Deposit - match bonus up to c$300.
  • Homologue eCOGRA
  • Logiciel téléchargeable ou jeu instantane
- 3 Reputation Rating

Spin Palace is an established brand that has been around since 2001. The casino offers a wide choice of activities and software from leading developers. Its customer service and bonuses are viewed as some of the best on the market. Any Spin Palace Casino review mentions generous VIP loyalty program and fast payouts, which are a clear sign of a decent online betting website. Overall, playing with the organization is a synonym of positive gaming experience, careful protection of personal information, and valuable bonuses.

Author: Kate Macdonald | This review was last updated: 21 May 2020

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Spin Palace Casino

Spin Palace recognizes the importance of promotions and gifts; so, it has set up a system of bonuses. Any client of the casino who has a verified account can access these offers; there’s also a separate VIP program for high rollers, which will be reviewed further in the article. Mind that all bonuses involve certain wagering requirements that you must fulfill to be able to withdraw the funds. For instance, new player promo involves a rollover of 70x. It means that you’ll need to wager the bonus amount 70 times before withdrawing the money. There are no specific codes you have to enter to use the sign-up bonuses; however, the casino may release some event-related promo codes.


  • Generous bonus system
  • Software from leading developers
  • VIP loyalty program with rewards for high rollers


  • Citizens of many countries (including the US and the UK) are not allowed to set up accounts with Spin Palace
  • Helpful customer support
  • Availability of multiple payment methods

Spin Palace Casino Bonuses

The casino’s sign on bonus is a great offer for all newcomers since it covers 3 initial deposits and provides players with a total of 1,000 dollars in bonus funds. The first deposit promo provides you with a 100% matching bonus up to $400. Subsequent deals also involve 100% matching bonuses, but the maximum amount is lower – $300. The minimum sum one must input to meet the deals’ conditions is $10.

Spin Palace Bonuses

Promo for newcomers is one of the most generous bonuses of this kind in the whole gaming industry. Customers who prefer playing big may also sign up for the Spin Palace unique loyalty program and enjoy special offers. Mind that the deal must be claimed within 7 days after setting up an account; a 70x rollover requirement applies to this bonus.

Loyalty Program and VIP Features

The casino is a member of CityViews Group; so, its VIP loyalty program includes joint offerings with all other casinos from the Group. Clients who join the exclusive club obtain access to unique promotions and special rewards, along with a place in the leaderboards. You’ll also be provided with a personal assistant responsible for managing your account and clarifying any arising issues.

In addition to the Group’s VIP offer, the casino offers its own Loyalty+ program. It’s free to join and available to all customers, and it won’t require you to pay any membership fees to keep receiving the bonuses. The more you play on the website, the more Loyalty Points you’ll obtain. Each point can be converted into a predetermined number of Bonus Credits. With each level of loyalty, the reward will increase progressively.

Games and Software at Spin Palace

Spin Palace uses some of the best software on the market, with the majority if its games coming from Microgaming. Each player will find an activity to suit their preferences, whether its poker, slots, or blackjack. Here are the major categories of activities found on the website:

  • Slots. Classic 3- and 5-reel machines and progressive jackpot slots are available to the company’s clients.
  • Table games. This category includes worldwide-popular activities like roulette, blackjack, baccarat, and craps.
  • Video poker. Traditional video poker inspired by the early designs of arcade machines.
  • Live casino activities. If you’re missing the real casino experience, these games will suit your needs perfectly.
  • Lottery-like games. They include both digital and live versions of keno and Sic Bo.
Spin Palace Casino Games

All tested games showed seamless performance on both mobile and desktop. Considering the high overall RTP, possibility to win a progressive jackpot, and fast payouts, the site in question provides a decent choice for any gambling fan.

Live Games

The company’s live games are broadcasted using HD quality cameras and the latest software (supplied by Microgaming). This allows you to experience the emotions you would receive from playing in a real gambling house from any place on the globe. Since live games are available on mobiles, there’s no need to use a computer to join. The casino’s croupiers possess years of experience in the industry. Streamed games don’t require you to install Adobe Flash to gamble but mind that your browser must support HTML 5. Connection speed must be decent enough to download HD video without any issues; otherwise, you may experience unpleasant bugs while playing.

Live Dealer

The company’s employees responsible for handling live dealer activities certainly know what they’re doing; broadcasted games you’ll find on the website are some of the best in the industry. High image quality and seamless performance even on dated devices allow anyone to experience the thrill of live betting. The most popular streamed activities include blackjack, different variations of poker, roulette, and baccarat. Punters are free to choose between multiple tables as the live casino functions 24/7 the whole year round. Broadcasted games are commonly favored by high rollers and professional punters. Live dealer games allow for creating and incorporating complex strategies, which can be very beneficial in the long run.

Casino Games

In addition to broadcasted games, the casino offers numerous digital versions of classic activities. They involve gambling against the random number generator and provide some of the best Return to Player (RTP) rates on the market. The site claims that the average RTP found on its website is 97%, which is slightly higher than the industry standard of 95%. However, it’s still suggested to approach gambling with a well-thought-out strategy and defined budget.

It’s worth noting that different games contribute varying percentages of each wager to the bonuses’ rollover requirements. For instance, each wager placed on slots and keno accounts for 100%, while poker, roulette, and blackjack contribute only 8%. Progressive jackpot slots, craps, and baccarat don’t count at all.

Customer Support at Spin Palace

The Spin Palace support team proved to be very helpful and attentive to each customer’s problems. Request processing time is pleasantly short, and the staff is ready to resolve any issue of the client. You can reach the support team using the live chat on the Spin Palace website or email. Customer service is provided 24/7, 365 days per year. The casino doesn’t specify which language you should use when comprising your requests; so, it’s advised to write in English should you need to contact the support.

Deposit and Withdrawal Methods

Canadian punters can use multiple platforms to deposit and withdraw funds from their accounts. Here’s the list of most frequently applied options:

  • Bank cards. They include both debit and credit cards issued by any bank in Canada. Commonly applied platforms are Visa and MasterCard; so, it’s recommended to use either one of them.
  • Interac online transfer. This option only allows you to deposit funds since Interac can’t process withdrawal requests.
  • iDebit. iDebit is a payment method favored by users without bank cards. It provides a safe and convenient way to deposit and withdraw funds from one’s account.
  • Skrill. Fast and secure web wallet, Skrill, can be utilized to send money to any other user of the platform.
  • Direct bank transfer. Bank transfers can only be used to deposit funds; however, this method may involve long waiting times and other inconveniences.
  • Neteller. This electronic wallet is fairly similar to Skrill in terms of security and reliability. Neteller is open for both deposits and withdrawals.

It’s worth remembering that different platforms may charge commissions and currency exchange fees. Choose the same currency for your casino and bank accounts to avoid additional expenditures.

Mobile Application and Portable Gambling Features

Like many other betting sites, Spin Palace provides a downloadable mobile app and a web-based option. Gambling on the go is incredibly convenient: almost any slot and live game can be accessed from a browser of your mobile device. Punters can use smartphones for gambling, creating new accounts or managing existing ones, or claiming bonus offers. Mind that some activities may not be available on mobiles; to filter out suitable games, pick your platform from the main menu of the website. You’ll see the list of games that can be launched on a particular operating system.

Portable Gambling Features in Spin Palace Casino

How to Download Spin Palace Casino App?

Due to strict gambling policies imposed by software stores, most betting apps don’t make their way to Google Play and App Store. To download Spin Palace Casino app, you’d need to visit the official website and find a version suitable for your platform. The choice of options is really wide; in addition to Android and IOS applications, Spin Palace provides a solution for Blackberry users and even a WAP version of its website. Feel free to pick a suitable option or just enjoy the business’s services using your smartphone’s browser.

Website Design and Usability Features

The website provides a well-organized and convenient gambling solution. The main navigation panel is found at the page’s top, right under the company’s logo. It includes links to all major parts of Spin Palace’s site, including bonuses, games, and customer support contacts. Navigating around the website is convenient on both mobiles and computers. Important buttons are highlighted with color; so, you won’t miss them. Links are clearly distinguishable from the plain text, which helps prevent miss clicks and makes the site interactive and simple to use.

Safety, Licensing, and Responsible Gambling

Spin Palace pays the utmost attention to security and carefully protects personal data of its customers with 128-bit SSL encryption. The casino is registered on the island of Malta, which is a member state of the European Union, hence ensuring compliance with the local gambling laws (some very strict laws, to say the least). Playing on the website is absolutely safe. The company adheres to responsible gambling policies, allowing customers to set up betting limits. If you stay in the game for way too long, the site will send you a notification suggesting to take a short break.

Reliability in Spin Palace Casino

Spin Palace casino allows you to earn a decent sum of money and withdraw it without any issues. There are no problems with payouts whatsoever though the casino does impose a daily withdrawal limit that you can’t exceed (unless you are a VIP member). Mind that the sum you win may eventually reduce due to withdrawal fees charged by your bank or currency exchange fees; consult the Terms & Conditions for additional information.

Final Thoughts

Spin Palace stands out from other online betting sites due to its attention to customers’ needs, a wide variety of games, and generous bonuses. In Spin Palace Casino, you can win a significant amount of money and expect it to be paid out within a short period. If you’re looking for a reliable gambling site that provides multiple activities, fast withdrawals, and convenient design, don’t hesitate to check out the site’s services.